Sberbank explained the reason for the refusal to issue the card to the customer with a long name

© RIA Novosti / Maxim to Aminopherase in fotomancerSberbank explained the reason for the refusal to issue the card to the customer with a long name© RIA Novosti / Maxim to Aminopherase the image Bank

Sberbank explained the reason for the refusal to issue credit card with a long name, offered variants of card issue, told RIA Novosti in the press service of the largest Russian Bank.

Earlier, media reported that Sberbank refused to issue a Bank card to the man with the long name. According to them, currently he has a map where the name applied for short.

This time the man wanted to make a card where you will earn bonus miles.

According to Sberbank, according to the technical specification cards of any payment system there is a limit on the number of symbols for writing the name and surname of the card holder — 20 characters with spaces. If necessary, the Bank proposes to reduce, for example, the name to the first letter.

«There are rules of writing the name of the client to issue co-branded cards, where, according to the rules, the name registered in the bonus program of the airline, should not differ in spelling from the name on the card. Below the writing were the same and fit on the card, the customer must contact the airline to register the abbreviated spelling of the name, and the client goes to the Bank and produces co-branded card with the abbreviated name,» — said the press service.

It is noted that the Bank contacted the customer and offered him the options of card issue.

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