The expert said, customers of mobile banking to protect yourself from theft

© RIA Novosti / Alexei Mangalapura in photobanks currency on the mobile phone screen. Archival photoThe expert said, customers of mobile banking to protect yourself from theft© RIA Novosti / Alexei Mangalapura the image Bank

Modern criminals can easily steal personal details and funds the mobile device users, largely aided by the lack of understanding of the principles of digital hygiene, said in an interview with RIA Novosti the head of product development direction and Secure Bank Secure Portal company Group-IB Pavel Krylov.

According to Group-IB, theft with Android Trojans in recent times has reached enormous proportions and become a major trend in 2017. Operating system (OS) Android occupies almost 85% of the market of mobile operating systems and demand not only among consumers but also among hackers. So, last year, hackers stole from the owners of Android smartphones more than a billion rubles, which is 136% higher than a year earlier.

«The main problem is the lack of training in cyber security to clients. Effort for this reason there are many and banks warn customers and companies industry cyberbase, but the scams still work. Like the client knows and understands everything, but mistakes all the same. In this regard, we believe that we need to work more on the educational agenda: in every Bank, on every website, the application should be understandable and clear rules of digital hygiene, how to do,» — said Krylov.

Group-IB is an international company to prevent cyber attacks. Founded in 2003. The headquarters of the company are located in Moscow, it has representative offices in Latin America, the United Arab Emirates and the UK.

«Banks now offer insurance products, and they should be considered. For example, insurance against theft of money from the card. As a rule, the client pays a fixed amount for the year. The Bank in case of theft offset», — he said.

Another principle of safety in the network caution with incoming sms, including from friends. «It happens that each is infected, the Trojan infects the address book, and the friend allegedly sends an sms, there is the «fan network». Any sms type «Go to the link», they should be cautious. Go to the following link, you can, but if you downloaded some app, you need to drop it immediately. Usually on phones is a Daw «to forbid downloading third party apps», but users do not always include this useful option», — explained the expert.

Forget not only about change but also about the diversity of the passwords to their accounts. «Not to put the same password for all accounts. That is, you can set simple passwords on simple services, more complex — important. But it’s always different,» he advises.

External protection

To protect yourself and your money from fraudsters and outside the device, said wing. For example, the user can store money on one credit card, and more.

«It makes sense to keep a few cards of different banks. I have a salary card and there is a card for everyday spending. So, if the crooks will crack the card of one Bank, then the second card will be protected. If you are «divorced» on a simple map of one Bank, access to the second card of the same Bank, the attackers will gain with minimum effort», — said the expert Group-IB.

Another important principle of security through friendship with the Bank. According to Krylov, many users still can’t get used to sudden calls of employees of financial institutions.

«Besides, in my opinion, the root of the problem is often the lack of a culture of communication with clients. Need to get used to the fact that the Bank can call day or night. Better to block the card, order a new one than to think that it’ll turn itself, here’s another week wait» — he said.

«It happens, and these stories: the Bank records the compromise of the cards calls to the customer, warns him about the burglary. And the client instead of quickly follow the instructions, suddenly includes unusual suspicion and asks questions like: «do You follow me? How did you know? Why? What?» the expert added.