CC BY-SA 4.0 / Dgeise / Uniforms employee of the CPS. Archival photoCC BY-SA 4.0 / Dgeise /
The CPS based on the review of court practice of the Supreme court of the Russian Federation on Affairs about protection of the rights of consumers recalled the terms of repayment of non-food items.
As recalled on the website of the Ministry, when planning the purchase of computer equipment for which a warranty period, be aware that it does not extend the right within 14 days to exchange it if she doesn’t come in shape, size, style, size, or configuration. And in the case of purchase in the online store, the consumer retains the right to return the goods within seven days after receiving it, if salable condition and consumer properties of the goods.
«When purchasing a vehicle the consumer can terminate the corresponding contract of purchase and sale and to demand return of the money, if within 15 days after receiving it found manufacturing defects», — stated in the message.
Clarifies that regardless of whether disposable or not. If the 15 days have passed, the grounds for termination of the contract can be significant drawbacks of the sold car.
Also in the CPS told about that, in which case the tourist can get a refund if he could not fly abroad on holiday from the non-visa.
«The tour operator is obliged to inform the consumer about the circumstances beyond the control of the consumer, which may entail the impossibility of providing services included in the tourist product. In this regard, the tour operator must compensate all losses of the consumer if he didn’t give the tourist the necessary information for the execution of relevant documents and because of this, the citizen was denied a visa,» — said on the website of Rospotrebnadzor.