The CPS has launched a helpline for taxi and car-share

© RIA Novosti / Natalia to Seliverstova in photomontage. Archival photoThe CPS has launched a helpline for taxi and car-share© RIA Novosti / Natalia to Seliverstova the image Bank

All-Russia hot line of Rospotrebnadzora on taxi services and car sharing starts to work since 5 November, reported on the Agency’s website.

«Experts of managements of Rospotrebnadzora on subjects of the Russian Federation from 5 to 19 November, will consult the public on issues of rules of rendering of transport services and the protection of the rights of consumers when using a taxi and a new service that is gaining popularity in major cities — car sharing», — stated in the message.

Citizens can call telephone numbers and addresses of counseling centers are posted on the website of the regional Rospotrebnadzor.

According to the Ministry, last year, the hotline specialists in taxi services spent 3.5 thousand consultations on matters relating to road transport, passenger rights, responsibilities of the performers of these services and violations in this area. In addition, they have helped consumers in drawing up claims and petitions.